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Serving Upland, CA and surrounding areas. (909) 755-8985
Effective date: January 1, 2026
By accessing or using the website masonryupland.com (the "Site") or engaging the services of Upland Concrete & Masonry ("we," "us," or "our"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use the Site or engage our services.
These terms apply to all visitors, customers, and others who use the Site or request services from us.
Upland Concrete & Masonry provides residential and commercial masonry contracting services in Upland, CA and surrounding communities. Our services include, but are not limited to, foundation repair, chimney repair, tuckpointing, brick repair, retaining wall construction, driveway pavers, fireplace installation, stone veneer installation, concrete block walls, and related masonry and concrete work.
The availability of specific services, crew scheduling, and project timelines may vary based on demand, permit processing times, weather conditions, and material availability. We will communicate any material changes to scope or schedule as soon as possible.
All estimates provided by Upland Concrete & Masonry are based on an in-person assessment of the project site. Written estimates reflect the scope of work as understood at the time of the visit. Estimates are not binding contracts until a written service agreement or work order is signed by both parties.
Prices in a written estimate are valid for 30 days from the date of issue, unless otherwise stated. If site conditions, scope of work, or material costs change after an estimate is issued, we will notify you in writing before proceeding with additional work or charges. We do not perform work beyond the agreed scope without written authorization.
Oral or phone quotes are approximations only and are not binding.
Once a service agreement is signed and a start date is scheduled, we ask for at least 48 hours notice if you need to reschedule. We understand that circumstances change - please contact us as early as possible so we can adjust our schedule accordingly.
We reserve the right to reschedule work due to weather conditions that would compromise the quality of the work or the safety of our crew. In such cases, we will contact you as soon as practicable to arrange an alternative date.
If you cancel a signed work agreement after materials have been ordered or delivered for your project, you may be responsible for restocking fees or the cost of materials that cannot be returned.
Payment terms are stated in your written service agreement. For most residential projects, we require a deposit at the time of signing, with the remaining balance due upon completion of the work and your satisfaction walkthrough. Specific deposit amounts and payment schedules will be outlined in your agreement.
Accepted payment methods will be specified in your service agreement. All balances are due within the timeframe stated in the agreement. Overdue balances may be subject to a late fee as permitted by California law.
We reserve the right to place a mechanics lien on the property in accordance with California law if payment is not received in accordance with the agreed terms.
For projects that require a building permit under Upland or applicable state regulations, Upland Concrete & Masonry will obtain the required permits as part of the project and include the permit fee in the project cost. The customer is responsible for ensuring that access to the property is available for city inspections as needed.
Work requiring a permit will not be considered complete until the final inspection has been passed. We handle the permit coordination and inspection scheduling on your behalf.
Upland Concrete & Masonry stands behind the quality of our work. Warranty terms for specific services will be stated in your written service agreement. In general, we warrant our workmanship against defects in labor and installation for the period specified in your agreement.
Warranty coverage does not extend to damage caused by events outside our control, including but not limited to: seismic activity, flooding, acts of nature, damage caused by other contractors, or normal wear and tear over time. Material warranties, where applicable, are passed through from the manufacturer and are subject to the manufacturer's terms.
If you believe a warranty issue has arisen, contact us promptly. We will assess the situation and, if the issue falls within the warranty coverage, remedy it at no additional charge.
You agree to provide our crew with reasonable access to the work area, including access to utilities (water, electricity) as needed. You are responsible for clearing the work area of personal property, vehicles, and any obstructions before the start of work unless otherwise arranged.
You agree to inform us of any known hazards on the property, including underground utilities, drainage systems, or structural conditions that may affect the work. Failure to disclose known conditions that affect the project may affect warranty coverage.
To the fullest extent permitted by applicable law, Upland Concrete & Masonry shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the services provided or the use of the Site, even if we have been advised of the possibility of such damages.
Our total liability to you for any claim arising out of or related to a specific project shall not exceed the total amount paid by you for that project.
Nothing in these terms limits our liability for personal injury, property damage caused by our negligence, or any liability that cannot be excluded under California law.
The Site and its content are provided "as is" without warranties of any kind, express or implied. We do not warrant that the Site will be error-free, uninterrupted, or free of viruses or other harmful components. We are not responsible for decisions you make based on information found on the Site alone - please contact us directly for project-specific guidance.
If a dispute arises between you and Upland Concrete & Masonry in connection with our services or these terms, we encourage you to contact us first so we can work toward a resolution directly. Most issues can be resolved quickly through direct communication.
If a dispute cannot be resolved informally, both parties agree to attempt good-faith mediation before pursuing litigation. Any legal action arising out of these terms or our services shall be subject to the jurisdiction of the courts of California and the applicable federal courts.
These Terms and Conditions are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any disputes arising under or related to these terms shall be subject to the exclusive jurisdiction of the courts located in California.
We reserve the right to update or modify these Terms and Conditions at any time. When we do, we will update the effective date at the top of this page. Your continued use of the Site or engagement of our services after any changes constitutes your acceptance of the revised terms. We encourage you to review this page periodically.
If you have questions about these Terms and Conditions, please contact us: